Simplify your MACD telecom management
We manage the telecom complexity. You focus on strategy.
Expert MACD telecom management for dynamic organizations
Telecom changes shouldn’t drain your IT resources or disrupt your operations.
But managing moves, adds, changes, and disconnects (MACD) internally can create unnecessary complexity and risk.
Valicom’s order & MACD management service takes the burden off your team by providing a dedicated telecom expert who manages the entire process – from order placement and tracking to implementation and inventory updates.
Our human-augmented approach blends powerful MACD management tools with over 35 years of telecom expertise to ensure every change is executed accurately, on time, and with complete visibility.
Benefits
Reduced administrative burden
Free your IT team from time-consuming order management tasks
Enhanced accuracy
Expert oversight prevents costly errors and service disruptions
Complete visibility
Track orders and changes across your organization in real time
Faster implementation
Expedite processing through established carrier relationships
Comprehensive documentation
Detailed records support compliance and audit requirements
Inventory integrity
Automatic updates ensure your telecom inventory remains accurate
Your dedicated MACD telecom management team
Valicom takes telecom MACD off your plate.
Our dedicated experts handle every detail – accurate orders, smooth implementation, and real-time updates – so your team stays focused on bigger priorities.
Our comprehensive MACD management process
Order request & validation
We receive your request and validate details against best practices
Carrier submission & tracking
We place orders with appropriate carriers and monitor progress
Implementation coordination
We coordinate between stakeholders to ensure smooth deployment
Testing & verification
We confirm services are working as expected before acceptance
Inventory & documentation updates
We ensure all systems reflect accurate and current information
Ongoing support
We provide continued assistance for any post-implementation needs
Experience measurable time and resource savings
Time savings
- Reduce time spent managing telecom orders
- Fast resolution of implementation issues through expert intervention
- Eliminate wait times through proactive carrier follow-up
- Streamline approvals with customized workflows
- Reduce troubleshooting through expert order validation
Resource allocation benefits
- IT resource reallocation to strategic initiatives
- Eliminate specialized training requirements for internal staff
- Reduce management overhead for telecom changes
- Decrease error correction and remediation efforts
- Simplify budgeting through predictable MACD management costs
Seamless integration with your complete TEM strategy
Inventory management
Automatic updates maintain accurate records of all telecom assets
Invoice processing
New services are immediately reconciled with billing to prevent errors
Contract management
Orders are validated against negotiated terms to ensure compliance
Expense optimization
Changes are evaluated for cost impact before implementation
Reporting & analytics
MACD activities are incorporated into comprehensive visibility
Strategic consulting
Proactive recommendations for service improvements based on usage patterns
Streamline your MACD telecom management today
