Why Valicom? | Valicom

Over 3 decades of telecom management, powered by people

For over 35 years, Valicom has helped organizations take control of telecom expenses – evolving with the industry while staying true to our mission: delivering measurable results through expert-led, tech-powered solutions.

What sets us apart? A legacy of hands-on problem solving, deep pattern recognition, and vendor-neutral partnership – insights no algorithm can replicate.

Office setting with people working at desks on computers, including a woman writing notes and spreadsheets visible on screens

The Valicom difference: Beyond standard TEM solutions

Truly vendor-neutral approach

Unlike many competitors with carrier relationships and incentives, Valicom maintains complete independence. We never accept kickbacks or commissions from service providers, ensuring every recommendation we make is driven solely by your best interests.

This conflict-free advocacy translates to more objective contract negotiations, transparent vendor management, and ultimately, greater savings for your organization.

Intelligence beyond automation

The Valicom approach combines the best of both worlds: our powerful Clearview platform enhanced by dedicated analyst teams.

This human-augmented technology identifies the 10-30% savings opportunities that fully automated systems can miss, providing contextual understanding and pattern recognition that comes from our industry experience. This means more accurate discrepancy reporting, deeper insights, and strategic guidance that technology alone can’t deliver.

Solutions that adapt to your needs

We understand that no two organizations face identical challenges. That’s why we offer flexible service models that adapt to your specific requirements – from co-managed approaches to fully outsourced solutions.

Whether you need comprehensive TEM outsourcing or targeted assistance with specific processes, our adaptable approach ensures you get exactly the support your team needs without paying for services you don’t.

Long-term partnerships built on trust and results

8+

year average client retention rate

10-30%

typical savings identified across client portfolios

30-60%

reduction in AP and telecom

3.9/4

client satisfaction rating in quarterly surveys

Valicom values that drive everything we do

Expertise

We leverage 35+ years of specialized knowledge to deliver insights that automated systems alone cannot provide. Our commitment to expertise ensures you benefit from both cutting-edge technology and the wisdom that comes from decades of solving complex telecom challenges.

Transparency

We maintain complete openness and honesty in all client relationships. Our strict policy against carrier kickbacks, combined with full visibility into our processes and findings, builds the trust that forms the foundation of every successful partnership.

Partnership

We become an extension of your team. Our personalized, high-touch service at every stage means we shoulder the implementation and management burden so you don’t have to. We measure our success by yours, focusing on long-term value rather than short-term gains.

A woman speaking in front during a meeting.

Ready to experience the Valicom difference?

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Why choose Valicom for telecom expensemanagement services