What Our Customers Are Saying

Here at Valicom, we take pride in our customers and their continued support and satisfaction. Our team of equipped TEM experts thrives on the feedback from our customers. Over the years, we have used our client satisfaction survey to really hear and learn from our customers. Their criticism, good or bad, is an opportunity for us to grow. Our survey is based on 8 specific categories:

• Professionalism

• Overall Expectation

• Communication

• Quality and Accuracy

• Understanding Client Needs

• Responsiveness

• Meeting Deadlines

• Overall Value

Although our world continues to experience uncertainty and changes, our team remains dedicated to providing the best service and support. It is because of our great team and continuous feedback from our customers, that we at Valicom can celebrate another great quarter and another great score. For 2021,

Valicom earned a high score of 3.94/4.0 on our quarter 3 client satisfaction survey!

Newly appointed CEO and President, Jeff Poirior, offers his thoughts on Valicom’s performance. “With the continued uncertainty of COVID-19 and the disruption that we are all navigating through, Valicom’s Clients and Partners can continue to count on us and the way we serve them. As we measure our quarterly performance, Valicom excels in providing our white-glove, personalized service like no other organization.”

Ready to see results for yourself? Contact our team for a free cost-savings analysis!