Blogs

The Results From Valicom’s Q2 Client Survey Are In!

The Results From Valicom’s Q2 Client Survey Are In!

Aug 30, 2016

Did you know? For over 16 years, we have been surveying our clients to gain insight into how satisfied they are in eight key areas: professionalism, overall expectation, communication, quality and accuracy, understanding client needs, responsiveness, meeting deadlines, and overall value. It may seem like a lot, but we are committed to giving our clients the best service possible, and it shows with our high scores. A big thank you to our clients!

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How to Find Your Telecom Solution

How to Find Your Telecom Solution

Aug 15, 2016

Are you still struggling to figure out your telecom solutions? Are you outsourcing your telecom solutions, or are you doing the ‘DIY’ method? There are many ways for creating telecom solutions that will best fit your needs. Below is a guide to services that telecom expense management providers, such as Valicom, offer and what you can expect from each of these services.

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3 Opportunities for TEM Improvement

3 Opportunities for TEM Improvement

Aug 8, 2016

Unlock savings by taking advantage of the opportunities that the world of TEM has to offer. There are many advances you can make that will save you time and money. Telecom expense management will benefit you financially, technologically, and operationally. These are opportunities you aren’t going to want to pass up!

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What to Look for When Choosing a TEM Partner

What to Look for When Choosing a TEM Partner

Aug 3, 2016

You’ve now realized that you don’t want to waste any more time or money on managing your telecom expenses. Outsourcing telecom expense management is in your best interest, and it’s time to choose a telecom partner. Choosing a telecom partner can be a task in itself, but it doesn’t need to be. You just need to know what to look for. Based on over 25 years of business, we picked out seven characteristics that you should consider when choosing a TEM partner.

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Top Trends in TEM 2016

Top Trends in TEM 2016

Jul 27, 2016

Valicom attended TEMIA’s Annual Conference this year. During this conference top trends for TEM in 2016 were discussed. This conference focused on three specific trends including the resurgence of corporate-supported mobile devices, how Unified Communications (UC) is changing the TEM landscape, and the proliferation of cloud services.

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5 Questions for Better Telecom Expense Management

5 Questions for Better Telecom Expense Management

Jul 21, 2016

With 5 simple questions you can determine how well you may be managing your telecom expenses. If you are unable to answer one or more of these questions you may want to reevaluate. Telecom expense management is no easy task. If you’re the one who is managing your telecom expenses in-house, Excel has probably become your most dreaded program. Ask yourself these 5 questions and decide how well you’re managing your telecom expenses.

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6 Steps Toward Managing your Telecom Expenses

6 Steps Toward Managing your Telecom Expenses

Jul 14, 2016

Many companies aren’t aware of how much goes into managing your telecom expenses. Put your data into excel, look for nonconforming errors, and pay the bills. That’s all you need to do right? Wrong! If you truly want to prevent over spending and reduce your telecom expenses, you should know how to do so. The following 6 steps is a great start in properly managing your telecom expenses.

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Partner up with Profitability

Partner up with Profitability

Jul 6, 2016

Valicom prides itself in offering not only outstanding client service to its own customers, but to those of its Channel Partners and Consultants. We consider our partners as extensions of our own team, and understand that we all do better when we work together. Become a partner of Valicom and we can provide you with support, training, and marketing collateral to drive success.

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Success Story: Creating Consistency

Success Story: Creating Consistency

Jul 1, 2016

The healthcare client approached Valicom in need of assistance reviewing and processing invoices. Their telecom environment was large and complex, including $2.5 million in annual spend spread across 42 locations. The client was struggling to manage invoices for accurate and timely payment. Mergers and acquisitions of new clinics and facilities added complexity and growing pains to their efforts.

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The Costs of Doing Nothing

The Costs of Doing Nothing

Jun 21, 2016

Every business has mobile devices they need to manage and keep track of. Whether it’s one device or 100,000 devices. The chore that goes along with paying for these devices is a hassle to those who take care of this job in-house. When companies spend time trying to manage telecom invoices on their own, they are devoting time that could otherwise be spent on more important things. Understanding how internal telecom expense management can set you up for failure, the sooner you can start finding a better solution for managing these expenses.

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The 3 Biggest Risks of Managing your own Bill Payment

The 3 Biggest Risks of Managing your own Bill Payment

Jun 16, 2016

Today is all about bill payment, more specifically how your team can outsource the check cutting for the individual invoices that show up in your mailbox every month. If you choose not to outsource your bill payment for telecom, it can cost you time and money. The risks of in-house bill payment are not worth the headache. Three risks to look out for when doing it yourself:

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The 5th Generation is Near

The 5th Generation is Near

Jun 7, 2016

Don’t get too comfortable with the 4th generation mobile system. Efforts to create the new and improved mobile system, called 5G, is happening right now. Though 5G is in the early stages of development, you can expect it to be on the market by 2020. Cnet.com explains how the CEO of Ericsson is working toward his vision to create “a network that will not only be significantly faster, but much smarter.” The new generation will be interactive and cater to the continuously growing “internet of things”.

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COPE vs. BYOD

COPE vs. BYOD

Jun 1, 2016

BYOD is the more familiar model that companies use. Bring your own device has been favorable by many because it saves the company money, while allowing employees the freedom to use their own devices at work and at home. Unfortunately, BYOD also has many manageability and security concerns. As of recent, more and more companies are converting to a model that reduces the concerns that come with BYOD.

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TECH TALK: What is the Hybrid Cloud?

TECH TALK: What is the Hybrid Cloud?

May 30, 2016

BUZZ! At the beginning of the month we launched a new series focusing on simplifying and defining industry buzz words. We’ll be defining the words you may have heard over the last few months on the news, in an industry blog, over beers at the networking event… but maybe you weren’t quite sure what it meant. And while that Google search may have given you the quick definition, it probably wasn’t quite enough. We’ll be diving deep into each term, and sharing the implications it has or will have on the telecom and technology expense industry.

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Ease Up Complicated Invoice Approval Processes

Ease Up Complicated Invoice Approval Processes

May 26, 2016

At various points through the month, invoices arrive from the Finance or Accounts Payable departments. Charges, invoices and expenses that need to be approved by a variety of department heads, managers and directors. It’s a complicated to-do with many tasks baked in. Invoice approval and payment encompasses auditing, allocating, submitting for approval and THEN cutting the check these invoices.

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The Results Are In!

The Results Are In!

May 19, 2016

Did you know? For over 16 years, we have been surveying our clients to gain insight into how satisfied they are in eight key areas: professionalism, overall expectation, communication, quality and accuracy, understanding client needs, responsiveness, meeting deadlines, and overall value.

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TECH TALK: What is Shadow IT?

TECH TALK: What is Shadow IT?

May 16, 2016

We’ve got a new buzz word to discuss! Earlier this month we launched a new series focusing on simplifying and defining industry buzz words. We’ll be defining the words you may have heard over the last few months on the news, in an industry blog, over beers at the networking event… but maybe you weren’t quite sure what it meant….

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