There are many terms that can be assigned to cost allocation. Basically it means is slicing the pie – assigning departments, locations, or employees to the individuals costs associated with the telecom environment. Cost allocation is one of the key ways to keep track of your telecom expenses.
As discussed in our webinar last month – one of our predictions for 2015 is increased demand for TEM. Here’s some of our high-level points we covered in the webinar.The AOTMP (define) estimates that 10-15% of all telecom carrier invoices have some sort of error in them. What impact do you think this has on your telecom spending? Are you missing out on critical savings because of the carrier’s errors?
Whether you are new to TEM, or a seasoned pro – there’s always more to learn about telecom. As the industry shifts, and technology changes – we must arm ourselves with knowledge to remain agile. Today we wanted to share some of our best telecom expense management (TEM) resources.
It’s all about finding the right fit. For your organization, and for your telecom environment. In today’s blog we outline the RFP process in five steps.Seeking telecom expense management tools or services? The best way to find the vendor that is the best fit for you is to publish an RFP. Today we outline a few steps and provide a RFP template for TEM.
Ok, so maybe the title was a bit misleading…. you won’t find an excel template for TEM in this post. Instead, we’ll outline why specialized software is the right choice for TEM, and leaves Excel in the dust.
Valicom’s telecom expense management (TEM) clients reported continued high satisfaction scores for the fourth quarter of 2014. Since 2000, we have been surveying clients to learn how satisfied they are in eight key areas: professionalism, overall expectation, communication, quality and accuracy, understanding client needs, responsiveness, meeting deadlines, and overall value. The client satisfaction scores for the 4th quarter were 3.96 on a 4.0 scale!
Now available! TEM Training on your time. Our latest webinar is now available to stream live.Last week we had a great turnout for our webinar “TEM in 2015: Trends, Tools and Opportunities”. We shared our predictions and projections for telecom in 2015. What is changing, how can organizations prepare, and what things should be priorities this year?
As discussed in our webinar last week – one of our biggest predictions for 2015 is increased demand for audits and inventories. Earlier this month we wrote about the CSR, and the treasure trove of information available in this document. Doing an audit and building an inventory is step two.
Earlier this week we talked about data overages and throttling. Today is all about tracking those variable costs, controlling and optimizing usage. We all know how quickly variable cellular costs can add up. And then it comes as a complete surprise when you get the invoice in the mail.
Do you know how much wireless data you use each month? If you’re like me, it fluctuates frequently and depends largely on my traveling schedule, time in the car, availability of leisure time – and so on. I try to keep it under 3GB – but sometimes by the end of the billing period, that’s totally out the window.
Sometimes it seems that only the big guys are proactively managing their telecom expense management (TEM). I’m talking about the multi-billion dollar organizations, the guys with the big telecom budgets including many thousands wirelines. They have the time and resources to be tracking expenses, line usage, allocating costs – right?
The customer service record (CSR) is the bible of telecom expense management. It’s a document chalk full of valuable information. What you do with that valuable information — how you interpret, and move forward with it – is up to you.
![Mobile Security Considerations [Infographic]](https://i0.wp.com/valicom-wordpress.exacapital.co/wp-content/uploads/2015/02/wireless1.webp?resize=400%2C250&ssl=1)
Our mobile devices have all of our personal info, saved passwords, access to our bank accounts, credit cards, personal photos… the list goes on and on. We keep our phones by our sides, protecting them from outside forces – but what about what’s happening on the inside (and in software)? How much control do you actually have?
The process of changing mobile devices, plans, and carriers can be overwhelming. A lot of questions arise when it comes to choosing a new devices. Why? Because you will live with the decision for ~2+ years… unless it takes a trip into a puddle, or you break your screen beyond repair. Anyways, if you upgraded in the last few years, you probably had a choice between a 3G and a 4G device. So which did you choose, and how did it impact you?
There’s no denying it, and frankly there’s no outlook for less complexity anytime soon. The capabilities of our mobile devices changes ten-fold with every new release, new app, new features. We will cover changes in the mobile environment in depth in our upcoming webinar, “TEM Trends for 2015: Opportunities, Tools and Trends“.
Now available! Valicom’s ‘Unlock Savings: Finding Telecom Inefficiencies’ white paper is now available for download. Skim the telecom resource for tips for improved processes in your telecom environment. We’ll cover a few of the critical inefficiencies and areas for improvement we see again and again.
Register Now! The New Year is here, and it’s time to start considering what it will mean for your telecom environment. What is changing, what is staying the same, what is half way out the door? Get the answer to these questions,and discuss opportunities for improved processes in our latest webinar.
Computerworld’s Annual Forecast and spending trends for 2015 have been released, and most of it has left us shaking our heads, yes – yes – yes! More mobile, more wireless, more things telecom!
A fresh new year, a fresh new start. Don’t we always think that? “If I just do XY and Z better than last year, wouldn’t things be so great!”Well, we’re never ones to discourage positive thinking. So to give you a kick start, we’ve put together five “resolutions” to get you on the right track to reducing your telecom and wireless expenses in 2015.
In partnership with TEMIA, Valicom releases ‘C-Level Role In Telecommunications Management‘. The white paper discusses the roles that C-Level executives play, and the value of these roles to telecommunications management programs.
If that’s not a tongue twister, I’m not sure what is. Today we’ve put together ten tips to assist your team in reducing telecom costs across your organization. We didn’t say it’d be easy, but it is definitely worth it.