Blogs

BYOD Market worth $181 Billion by 2017: But does it cut costs?

BYOD Market worth $181 Billion by 2017: But does it cut costs?

Market to Market just released a report noting that the BYOD and mobile management arena will be worth $181.39 by 2017.  This (impressive) figure includes all areas of mobile and telecom management for enterprise.  The upward growth curve is huge, coming from just $67 billion 2011, and the majority comes from North America with 36.10% of the overall managed BYOD & Enterprise Mobility Market in 2011 at $24.26 billion; expected to reach $58.60 billion.

read more
Telecom & Wireless Management: Contract Negotiation

Telecom & Wireless Management: Contract Negotiation

It’s easy to see that when you remember the telecom vendors are in business to make money.  YOUR money.In other words, they are good at this, and maybe you aren’t.So either get someone experienced to the negotiating table with you, or at least put a game plan in place so you have the time and the information to make an informed decision.  Here is where to start:

read more
Telecom & Wireless Management: Inventory Management

Telecom & Wireless Management: Inventory Management

Keeping track of telecom stuff has always been a pain.  However, as the line between telecom and IT continues to blur (think: iPads) it is getting even more complicated.  One employee could easily have several voice, data and wireless assets assigned to them.  And to use the old cliche “You can’t manage what you can’t measure”, that complexity can have dire implications for your telecom budget.

read more
Telecom & Wireless Management: Invoice Processing

Telecom & Wireless Management: Invoice Processing

In our series of posts on telecom management pain points, this one is a biggie.  Most telecom managers get tired of dealing with invoice processing and payment.  Invoices should really be audited every time, but even without that, there is still the matter of getting the invoices – either electronically or paper – GL coding everything, getting it approved, and then paid on time.  Anything to keep Accounting is happy.

read more
Telecom & Wireless Management: Invoice Auditing

Telecom & Wireless Management: Invoice Auditing

As we discuss pain points of telecom and wireless management, this one will probably be most familiar to readers.  Invoice auditing is a long time tactic for reducing telecom expenses.  Even if you just do a cursory overview of your bills each month, you can often spot problems that can be corrected to save money. 

read more
Telecom & Wireless Management: Data Loading

Telecom & Wireless Management: Data Loading

As we discussed in our blog post on telecom expense management software, which is Pain Point #1 – everyone seems to want online tools these days.   But the pain that rapidly comes after you get the software is the realization that someone has to put all the information in there before it becomes useful.  Enter “Data Loading”.

read more
Telecom & Wireless Management: We need software!

Telecom & Wireless Management: We need software!

One of the top things we see in the market is firms searching for software.  And we don’t mean old school Windows 95 type tools, but modern cloud-based subscription software.  They want software, they want it to accessible online – minus the hassles of loading and managing it themselves – and they want it affordable.

read more
Telecom & Wireless Management Pain Points: What are yours?

Telecom & Wireless Management Pain Points: What are yours?

In recent posts, we have been covering some of the top pain points we are currently seeing in the market.   Pain points meaning a spot where a company is losing enough time, money and patience that they are willing to pay someone the make it go away.  That’s where we come in, or where one of our consultant or partner affiliates can help.

read more
Increase Wireless Savings with a Wireless Audit

Increase Wireless Savings with a Wireless Audit

A recent article on No Jitter highlighted the excellent ways firms can save on their wireless expenses by contracting a wireless expense management firm or consultant to audit their environment.  Valicom offers wireless mobility audits, in addition to our wireline services.  Some things an auditor looks for while conducting an audit were listed:

read more
Valicom Relocates Office to New Madison Area Facility

Valicom Relocates Office to New Madison Area Facility

Founded in 1991, telecom expense management firm Valicom has weathered the changes, consolidations, technological expansion and increasing complexity of the telecom industry to grow and thrive.  Effective July 15, they have relocated to an updated facility in the Madison, Wisconsin suburb of Fitchburg.

read more
Mobile Carriers Move to Shorten Upgrade Cycle

Mobile Carriers Move to Shorten Upgrade Cycle

As the market gets more saturated with smartphones, carriers are finding a new challenge in keeping profits up.  It seems that even as smartphones get smarter, the perceived technical leap between models shrinks, and the drive to upgrade slows down.   Most users would agree that going from a flip phone to any smartphone model – HTC, Apple, Samsung–  is like going from a buggy to a spaceship. 

read more
White Paper: TEM in 2013

White Paper: TEM in 2013

Ever wonder how telecom got so complicated? Valicom’s white paper “TEM in 2013: History and Trends”, offers some clues. The paper is a brief solid overview of the telecom expense management industry – where it came from, where it stands now, and trends for the future.

read more
TEMIA Spotlights Valicom Mobile Services Case Study

TEMIA Spotlights Valicom Mobile Services Case Study

The Telecom Expense Management Industry Association (TEMIA), an authoritative voice for the Telecommunications Management, Telecom Expense Management (TEM), Wireless Expense Management (WEM), Mobile Device Management (MDM) markets and Solutions Providers publishes a case study on mobile services. TEMIA is upgrading its website with case studies that feature TEM, WEM and MDM solutions from its members.

read more
High Demand for Paper Offering Tips for Business Wireless Management

High Demand for Paper Offering Tips for Business Wireless Management

About three weeks ago, we released a white paper titled “Top 4 Tips to Manage Business Wireless Costs” and have seen strong demand for that new title.  Telecom and IT managers, along with CFOs and other financial analysts, are really struggling with mobile expenses and trying to seek out best practices to keep a handle on costs.

read more
New Case Study: Telecom Expense Management Eliminates Wireline Waste

New Case Study: Telecom Expense Management Eliminates Wireline Waste

Wireless expenses may be the stuff of telecom manager nightmares, but wireline costs remain an expensive skeleton in the closet.  Valicomfinds that its clients are wasting between 10 and 30 percent of their annual wireline budgets.  Unnecessary business lines, unused circuits and illegitimate third-party charges mean many firms are overpaying for services, often for many years.

read more
3rd Party Wireless Charges Attract Attention of the FTC

3rd Party Wireless Charges Attract Attention of the FTC

As most telecom managers know, third party charges on invoices, known as “cramming”, have historically been a major problem.  Now that problem is rapidly infecting wireless environments and the federal government is taking notice. The Federal Trade Commission (FTC) recently announced it is pursuing its first wireless cramming case.

read more
The end of mobile contracts? T-Mobile and Verizon weigh in…

The end of mobile contracts? T-Mobile and Verizon weigh in…

It’s been an interesting week for announcements in the mobile universe.  First T-Mobile announced it would drop two-year contracts and phone subsidies, shifting instead to a fee structure where customers pay a discounted upfront charge for new phones, followed by small monthly payments until the entire cost is paid off.

read more