Blogs

How to Recover Telecom Costs and Renew Your IT Budgets

How to Recover Telecom Costs and Renew Your IT Budgets

Aligning IT investments with the overall strategy of your operations will emerge as a number one priority for many organizations in 2021. Many companies are cutting costs in other areas to enhance their IT infrastructure. Telecom invoices may offer fertile ground for automation and improvement. This can lead to reduced costs in your payment and auditing efforts. Most telecom and network expenses take up to 5% of your enterprise’s revenue. Implementing best practices can help you keep this expense at the lower end so that you can reallocate money to innovation projects.

Follow these strategies to recover telecom expense and allocate it where you need it most.

read more
7 Steps to a Dynamic Procurement Process

7 Steps to a Dynamic Procurement Process

Procurement can become complicated in large organizations. In order to achieve strategic procurement, the entire organization must buy into best practices. When leaders take the time to get input from all departments, pain points and opportunities for improvement come to light. Setting up a steering committee makes it easier to align procurement goals with overall business strategy, and data collected by the strategic procurement team can lead to a more efficient procurement process for the company.

read more
Get Ready for SASE Growth Among Competitors in 2021

Get Ready for SASE Growth Among Competitors in 2021

In telecom, as in many other sectors, the pandemic accelerated a move to digital communications and activity among both consumers and employees. During this transition, the telecom industry will continue to serve as a foundation to build digital assets and improve performance in this increasingly crowded space.

The growth of the digital economy combined with sophisticated data management and analysis makes 2021 an exciting time to be in the telecommunications business. One area that enterprises are focusing on includes SASE (“sassy”). Keep reading to learn more about how to implement this technology and stay ahead of the competitors in your industry.

read more
2021 Telecom Industry Outlook

2021 Telecom Industry Outlook

The COVID-19 pandemic has underscored challenges facing the telecommunications industry. It’s time to make bold moves to help your company. There are areas of opportunity for telecommunications leaders to consider in their recovery strategies.

Here are three ways to thrive in 2021:

  1. Focus on customer needs with a nuanced customer engagement approach.

  2. Upgrade the customer experience with new service offerings and adopt agile business models.

  3. Position your branding in a way that maximizes secure wireless networks and includes this technology in your services and business models when possible.

read more
3 Must Have TEM Software Features

3 Must Have TEM Software Features

Valicom’s team sat down to discuss the most important questions to ask during the discovery phase of finding a trustworthy TEM vendor. The discussion started with basic questions, which we concluded could be applied to most technologies. These points also specifically had to do with the software provider’s team and who they work with directly. That brings us to the top two fundamental questions:

read more

A Relentless Commitment to Quality

We are happy to report that through listening to the needs of our clients and a strong dedication to our work,

Valicom has scored a 3.98 out of a total of 4.0 points for overall customer care

this past quarter. To keep an open line of communication between our clients and our team of experts, each quarter we ask for feedback through a survey.

read more

Do We Need Call Accounting?

What is Call Accounting?

Call Accounting, also called Call Logging, refers to a software system that is used to track telephone usage and allocate costs by department, division, or location. Tracking calls manually is very time intensive which is why the demand for a software solution calls for a call accounting solution. However, not all teams are set up with the information they need to make an educated decision on a quality call accounting system—or if they even need a solution at all!

read more
Advanced Vendor Negotiation

Advanced Vendor Negotiation

At Valicom, we have been negotiating with vendors on our clients behalf for over 30 years. For any company, the art of negotiation is perfected over many years. Negotiation looks different from industry to industry and product to product but there are a few negotiation best practices that are the same across the board. This includes the industry of telecommunications. Let’s dip our fingers into the secret sauce of successful vendor negotiations.

read more
4 Ways Accounts Payable Can Save More Now with TEM

4 Ways Accounts Payable Can Save More Now with TEM

With the evolution of technology continuing to grow forward, there’s no doubt that organizations across the globe are seeking new ways to update their invoice management process and complicated technology environments.

Accounts Payable and Chief Financial Officers understand the need to automate but proceed with caution. With automated procedures, the risk of accuracy is always an important variable in the process. Trusting automated systems can put the risk of accuracy on the side which can result in extensive overpayments and other overlooked fees which can make the automation process irrelevant and redundant.

read more
5 Ways to Save with Utility Bill Pay Services

5 Ways to Save with Utility Bill Pay Services

Imagine this. You don’t have to worry about missing invoice errors, you don’t have to lay a finger to pay for your invoices, and you can access a user friendly dashboard to view all activity regarding your utility bills. Technology is not only changing the way we communicate at the office but it’s increasing efficiencies in our finance departments. The other thing is, it will save you so much money! We’ll get to that.

read more
Leading with Values

Leading with Values

What guides your decision making? When times get tough, how do you decide what is worth your time and what needs to be eliminated to maintain a healthy business environment?

At Valicom, having a set of core values is how we all stay on the same page, and make decisions that align with our company goals. How you treat one another, how you work together, how well you know your teammates – this creates the mold we need for success. Wouldn’t you agree? This all starts with having values that align.

read more
The Evolution of Clearview

The Evolution of Clearview

Clearview looks very different today than it did 30 years ago. When I started the business in 1991, my office tools consisted of an Intel 10286 computer (100Mbps memory) which was a second-generation home (user friendly) computer, and word processing and spreadsheet (Excel) software. I used spreadsheets extensively to calculate pricing and perform long distance vendor cost comparisons based on the pricing schedules offered by AT&T and several other alternative carriers who had entered the marketplace after divestiture.

read more
Better Utility Bill Management

Better Utility Bill Management

Working with a utility invoice management service immediately cuts your administrative cost by 30%. Valicom’s invoice services can help you manage and control virtually all your facility-related expenses. We receive, allocate, pay, and report on over 90 different service types including:

read more
Women in Technology

Women in Technology

Overcoming challenges associated with a male-dominated industry came with many hurdles. Industries associated with technology, especially in the ‘80s and ‘90s, was vastly run by male ownership and operations. It was difficult to gain respect as a leader and successful business owner as a woman in the field of information technology. There were significant challenges being taken seriously with sales to clients, developing partnership with telecom vendors, attracting dedicated employees and involvement in making a difference with industry associations.

read more
Valicom’s Why

Valicom’s Why

The foundational purpose, cause or belief (our why?) in which Valicom was started was based on the customer confusion in the marketplace and the difficulty experienced by alternative telecom providers to fairly compete. The same inequality still exists today.

read more
TEM – Told by Our Clients

TEM – Told by Our Clients

“The service provided by Valicom is top notch. I know that I have a team supporting me and adding value by taking care of day to day task along with providing project management on the larger task.”

read more
Where Did Valicom Start?

Where Did Valicom Start?

Where did my entrepreneurial journey begin? I would say, from the day I was born.

My mother was a huge inspiration of mine growing up. She began the Mary Linsmeier daycares and preschools, during the late 1960s, when it was almost unheard of for women to be in the workforce, let alone owning a business.

read more
Savings in Healthcare

Savings in Healthcare

Now more than ever the healthcare industry should be looking into services such as technology expense management. Due to our current conditions caused by the 2020 pandemic, a new opportunity for rural healthcare organizations makes adopting TEM easier than ever. The Healthcare Connect Fund offers a 65% discount to those that qualify.

read more
What is a Digital Twin & Why is it so important?

What is a Digital Twin & Why is it so important?

“A digital twin is a digital replica of a living or non-living physical entity. Digital twin refers to digital replica of potential and actual physical assets, processes, people, places, systems and devices that can be used for various purposes.”

Digital twins provide an alternative to expensive physical models. They are popular in business tools, especially for organizations that use the IoT. One of Valicom’s original ITin3 videos explains why digital twins are so important. These include, but are not limited to, the following:

read more
TEM Calculator

TEM Calculator

Have you ever wondered how much you would save by working with a TEM provider before you actually work with a TEM provider?

There are some general criteria that can help determine how much you would save by using a TEM provider, allowing us to create a TEM calculator for you to use. The items we look at in this quiz are:

read more