Transforming Telecom: How Valicom Saved Millions for One Client

When it comes to managing telecom expenses, one of the biggest challenges companies face is keeping track of an ever-changing inventory. One of our long-time clients, who has partnered with Valicom for over 11 years, found themselves in exactly that situation. They were in the middle of migrating thousands of WAN circuits across their hotel locations and didn’t have an accurate inventory of their existing or replacement circuits. With paper invoices arriving in massive boxes each month, developing an accurate database seemed nearly impossible.

That’s when they turned to Valicom.

Our team built their circuit inventory from scratch and transitioned the client to electronic vendor reporting. In doing so, we identified hundreds (potentially over a thousand) outdated circuits that needed to be disconnected, saving them millions in unnecessary costs. By eliminating double incumbency and ensuring circuits were shut down as hotels transitioned to the new WAN, we streamlined their telecom network and cut out waste.

But the relationship didn’t stop there.

This client continues to use Valicom for telecom invoice processing, coding, and auditing. We interface directly with their Accounts Payable team, providing seamless uploads into their system, and assist with dispute resolution, rate reviews, and vendor audits. Our comprehensive reporting tools allow them to provide clear data to senior leadership, supporting budgeting and variance analysis.

What makes this partnership special? According to the client, it’s the outstanding service and dedicated team behind Valicom. Whether addressing day-to-day issues, handling custom report requests, or ensuring smooth telecom operations, our team consistently delivers results.

If you’re looking for a telecom expense management partner to help you save money, streamline operations, and give you visibility into your telecom environment, Valicom is here to help—just like we’ve done for this client for over a decade. Discover how Valicom can bring the expertise and long-term savings to your organization. Contact us today to get started!