Wireless Telecom Invoice auditing Tips

Last post we talked about wireline, and this time we will discuss wireless invoice auditing.  There is a difference in what you need to look for, so we separated them to make it easier to know where to focus.

Wireless Invoice Auditing – Cursory Audit Items

Here is what you need to be looking for on mobile & cell invoices.  Clearview makes this a lot easier, as it automatically flags a lot of these items.  (Get a Demo to see how)

• Voice, data & text overages
• Picture messaging
• 3rd party charges (ring tones, games & TV subscriptions)
• Insurance charges
• International charges
• Excessive directory assistance charges
• Early termination fees
• Wireless Invoice Auditing – Comprehensive Audit Items

This is something you can do yourself, if you have telecom analysts on staff, otherwise you might want to partner with a telecom expense management firm (like Valicom) to help.

• Plan optimization for pooling, pay-as-you-go, MBs
• User optimization
• Contract compliance
• Contract audit & review
• Services analysis
• RFP & contract negotiation