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Explore our TEM blogs for expert perspective, real examples, and clear guidance to manage telecom and technology expenses confidently, with fresh insights added routinely.
Before diving in, learn more about telecom expense management and how it works. TEM cost savings opportunities are within reach for every business willing to take action. Unlock savings by taking advantage of the opportunities that the world of TEM has to offer. There...
You’ve now realized that you don’t want to waste any more time or money on managing your telecom expenses. Outsourcing telecom expense management is in your best interest, and it’s time to choose a telecom partner. Choosing a telecom partner can be a task in itself, but it doesn’t need to be. You just need to know what to look for. Based on over 25 years of business, we picked out seven characteristics that you should consider when choosing a TEM partner.
Valicom attended TEMIA’s Annual Conference this year. During this conference top trends for TEM in 2016 were discussed. This conference focused on three specific trends including the resurgence of corporate-supported mobile devices, how Unified Communications (UC) is changing the TEM landscape, and the proliferation of cloud services.
With 5 simple questions you can determine how well you may be managing your telecom expenses. If you are unable to answer one or more of these questions you may want to reevaluate. Telecom expense management is no easy task. If you’re the one who is managing your telecom expenses in-house, Excel has probably become your most dreaded program. Ask yourself these 5 questions and decide how well you’re managing your telecom expenses.
Managing telecom expenses effectively requires far more than a basic spreadsheet and a monthly bill review. Learn more about telecom expense management and how a structured approach can transform the way your organization controls telecom spending. Many companies...
Valicom prides itself in offering not only outstanding client service to its own customers, but to those of its Channel Partners and Consultants. We consider our partners as extensions of our own team, and understand that we all do better when we work together. Become a partner of Valicom and we can provide you with support, training, and marketing collateral to drive success.
The healthcare client approached Valicom in need of assistance reviewing and processing invoices. Their telecom environment was large and complex, including $2.5 million in annual spend spread across 42 locations. The client was struggling to manage invoices for accurate and timely payment. Mergers and acquisitions of new clinics and facilities added complexity and growing pains to their efforts.
Every business has mobile devices they need to manage and keep track of. Whether it’s one device or 100,000 devices. The chore that goes along with paying for these devices is a hassle to those who take care of this job in-house. When companies spend time trying to manage telecom invoices on their own, they are devoting time that could otherwise be spent on more important things. Understanding how internal telecom expense management can set you up for failure, the sooner you can start finding a better solution for managing these expenses.
Today is all about bill payment, more specifically how your team can outsource the check cutting for the individual invoices that show up in your mailbox every month. If you choose not to outsource your bill payment for telecom, it can cost you time and money. The risks of in-house bill payment are not worth the headache. Three risks to look out for when doing it yourself:
TEMIA is a company who informs companies why telecom expense management is such a valuable service. TEMIA has been around since 2006; and Valicom is a proud partner of this not-for-profit organization. They have blogs and case studies that are informative, giving you the information you need to understand the world of telecom expense management.
Don’t get too comfortable with the 4th generation mobile system. Efforts to create the new and improved mobile system, called 5G, is happening right now. Though 5G is in the early stages of development, you can expect it to be on the market by 2020. Cnet.com explains how the CEO of Ericsson is working toward his vision to create “a network that will not only be significantly faster, but much smarter.” The new generation will be interactive and cater to the continuously growing “internet of things”.
BYOD is the more familiar model that companies use. Bring your own device has been favorable by many because it saves the company money, while allowing employees the freedom to use their own devices at work and at home. Unfortunately, BYOD also has many manageability and security concerns. As of recent, more and more companies are converting to a model that reduces the concerns that come with BYOD.
BUZZ! At the beginning of the month we launched a new series focusing on simplifying and defining industry buzz words. We’ll be defining the words you may have heard over the last few months on the news, in an industry blog, over beers at the networking event… but maybe you weren’t quite sure what it meant. And while that Google search may have given you the quick definition, it probably wasn’t quite enough. We’ll be diving deep into each term, and sharing the implications it has or will have on the telecom and technology expense industry.
At various points through the month, invoices arrive from the Finance or Accounts Payable departments. Charges, invoices and expenses that need to be approved by a variety of department heads, managers and directors. It’s a complicated to-do with many tasks baked in. Invoice approval and payment encompasses auditing, allocating, submitting for approval and THEN cutting the check these invoices.
Telecom invoice top the list of some of the most complex and convoluted invoices around. What’s sad is that part of this confusion is by design. The sad truth is that carriers are counting on your organization not reviewing invoices at all. And that’s where it gets expensive.
Valicom’s telecom expense management (TEM) clients reported spectacular satisfaction scores for the first quarter of 2016!
Did you know? For over 16 years, we have been surveying our clients to gain insight into how satisfied they are in eight key areas: professionalism, overall expectation, communication, quality and accuracy, understanding client needs, responsiveness, meeting deadlines, and overall value.
We’ve got a new buzz word to discuss! Earlier this month we launched a new series focusing on simplifying and defining industry buzz words. We’ll be defining the words you may have heard over the last few months on the news, in an industry blog, over beers at the networking event… but maybe you weren’t quite sure what it meant….
Bill payment for telecom, technology or other monthly-recurring invoices is a time-consuming process. Time consuming for your finance team and for the departments approving the individual expenses (but more about that part later…). Today is all about bill payment, more specifically how your team can outsource the check cutting for the individual invoices that show up in your mailbox every month.
What is Dark Fiber? Dark fiber is optical fiber that is not currently active. Another name for dark fiber is ‘unlit fiber’. Why? Because fiber-optic cable transmits information in the form of light pulses. So a ‘dark’ or ‘unlit’ fiber refers to one which light pulses are not actively being transmitted.
Over the years we’ve developed a keen eye for spotting telecom invoice errors, and we’ve created a process that ensures we don’t miss anything along the way. Here is a sneak peak into our methodology for capturing and recouping credits during audits.