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TEM Glossary | Valicom
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Your understanding of Technology Expense Management (TEM) terminology begins here with Valicom.This TEM glossary explains the most common terms in simple, approachable language to help you understand, manage, & optimize your telecom environment.

Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Access Charge ➜ Account Payable ➜ Active Directory (AD) ➜ Active Directory Federation Services (ADFS) ➜ Active Management ➜ Administrative Workload ➜ Allocation Management ➜ Analyst Support ➜ Analytics ➜ Application Program Interface (API) ➜ Approval Routing ➜ Asset Management ➜ Audit and Optimization ➜ Audit Logging ➜ Auditing ➜ Automated Billing ➜ Automated Provisioning ➜ Automated Usage Monitoring ➜

B

Bandwidth ➜ Benchmarking ➜ Billing Management ➜ Boolean Field ➜ Bring Your Own Device (BYOD) ➜ Budget Forecasting ➜ Business Intelligence ➜ Business Process Analysis (BPA) ➜ Business Process Outsourcing (BPO) ➜

C

Call Accounting ➜ Call Detail Record (CDR) ➜ Capacity Planning ➜ Carrier Contract Management ➜ Carrier Management ➜ Chargeback ➜ Cloud TEM ➜ Cloud-Based TEM ➜ Common Carrier ➜ Compliance Management ➜ Compliance Monitoring ➜ Contextual Analytics ➜ Continuous Optimization ➜ Contract Compliance ➜ Contract Management ➜ COPE (Corporate Owned, Personally Enabled) ➜ Cost Allocation ➜ Cost Analysis ➜ Cost Center ➜ Cost Control ➜ Cost Management ➜ Cost Optimization ➜ Cramming ➜ Credit Recovery ➜ Cross-Selling ➜ CSR Analysis ➜ Custom Reports ➜ Custom Services ➜ Customer Service Record (CSR) ➜

D

Data Management ➜ Device Lifecycle Management (DLM) ➜ Discovery and Assessment ➜ Dispute Management ➜

E

eBonding ➜ Electronic Data Interchange (EDI) ➜ End-to-End Encryption ➜ End-to-End Lifecycle Management ➜ Enhanced Service Providers ➜ Enterprise Mobility Management (EMM) ➜ Expense Analysis ➜ Expense Optimization ➜

F

Federal Communications Commission (FCC) ➜

G

Global Positioning System (GPS) ➜ Governance ➜

H

Help Desk Support ➜ Hosted & Loaded Services ➜ Human-Augmented ➜

I

Identity Management ➜ Implementation Planning ➜ Industry Specific ➜ Information Technology Service Management Software (ITSM) ➜ Intuitive Visualization ➜ Inventory Integrity ➜ Inventory Management ➜ Inventory Optimization ➜ Invoice Approval Workflow ➜ Invoice Auditing ➜ Invoice Automation ➜ Invoice Management ➜ Invoice Processing ➜ Invoice Reconciliation ➜ Issue Management ➜ IT Asset Management ➜ IT Expense Management ➜ IT Financial Management ➜ ITSM Tools ➜

L

Letter of Authorization (LOA) ➜

M

MACD ➜ Managed TEM ➜ Mobile Asset Management ➜ Mobile Device Management (MDM) ➜ Mobile Expense Management (MEM) ➜ Mobile Policy ➜ Mobility Management ➜ Multi-Factor Authentication (MFA) ➜

N

Negotiation ➜ Network Management ➜

O

Optimization ➜ Order Management ➜

P

Payment Processing ➜ Personalized Services ➜ Phased Adoption ➜ Procurement ➜

R

Real-Time Inventory Tracking ➜ Reporting ➜ Resource Efficiency ➜ Resource Optimization ➜ Results-Driven ➜ Robotic Process Automation (RPA) ➜ Root Cause Analysis ➜

S

SaaS (Software as a Service) ➜ Scalable Architecture ➜ SD-WAN (Software-Defined Wide Area Network) ➜ Service Inventory ➜ Service Level Agreement (SLA) ➜ Service Order Management ➜ Software-as-a-Service (SaaS) ➜ Spend Management ➜

T

Technology Expense Management ➜ Technology Lifecycle Management ➜ Telecom Expense Auditing ➜ Telecom Expense Management (TEM) ➜ Telecom Expense Recovery ➜ TEM Software ➜ Tenured Revenue ➜

U

UCaaS (Unified Communications as a Service) ➜ UEM (Unified Endpoint Management) ➜

V

Variance and Discrepancy Reporting ➜ Variance Reporting ➜ Vendor-Neutral Model ➜

W

White-Glove Implementation ➜ Wireless Expense Management ➜ Wireless Optimization ➜ Workflow Automation ➜