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Technology Expense Management Insights & Blogs | Valicom

Telecom ExpenseManagementBlogs

Explore our TEM blogs for expert perspective, real examples, and clear guidance to manage telecom and technology expenses confidently, with fresh insights added routinely.

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Top TEM Tools

Top TEM Tools

You may have missed some of our top TEM resources and tips! Here are a few of our favorites from the last few months. Whatever your learning style – we have something that will suit your telecom knowledge needs!

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Tips for Telecom Invoice Processing

Tips for Telecom Invoice Processing

Processing thousands of invoices for several carriers each month can be an overwhelming and daunting task. Today we’ll share several of our tips for telecom invoice processing.

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Telecom Expense Types

Telecom Expense Types

When a new client approaches Valicom, our first step towards TEM is to create a full inventory of their telecom environment. It helps our team of telecom experts get their arms around what the client currently has within their contracts. More often then not, there are inefficiencies and unused or under used items, that can be turned off. What makes up your telecom environment? Here’s a more telling question… do you even know what is included in your telecom environment?

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TEM Services: The Proactive Approach

TEM Services: The Proactive Approach

Valicom offers the absolute smorgasbord of telecom services! Our a la carte service menu options means that you pick only the telecom expense management (TEM) services you want and need. Our mission is to help our clients reduce their telecom expenses. We do this by offering robust telecom contract and invoices services. Mix and match them. Every telecom environment is a little bit different.

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Upcoming Webinar: TEM For Healthcare

Upcoming Webinar: TEM For Healthcare

Each year we’re trying to do more with less. Especially within the healthcare industry.  More specific to the IT department, telecom budgets are expected to reach $100 billion in the healthcare industry by 2017.

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Latest Case Study: Healthcare

Latest Case Study: Healthcare

Healthcare is an industry we see again and again having the biggest impact through TEM initiatives. Why? Because the healthcare industry as a whole is constantly forced to do more with smaller budgets. What that means is tightening their spending belts wherever they can. For the IT department, that’s where proper telecom expense management comes into play.

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TEM in Healthcare: Top 3 TEM Benefits

TEM in Healthcare: Top 3 TEM Benefits

Today more than ever, healthcare organizations are trying to do more with less. Budgets are dissipating, costs for care are rising, and compliance is becoming more difficult. Healthcare systems are joining forces, through mergers and acquisitions, to share costs and become more lean. This is where the complications begin, and where telecom expense management, specifically TEM in healthcare can play a critical role in deciphering and controlling IT and telecom costs.

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What is a Telecom Audit?

What is a Telecom Audit?

We’ve seen a big uptick in interest in audits and inventories in the last year, and we predict that interest will continue into 2015. It’s detailed and tedious work, that you can do internally – but you may not have the time, resources or expertise to be doing it to the full capacity. Because to the untrained eye, finding billing errors in mounds of invoices….

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Stop Paying Too Much For Your Wireless

Stop Paying Too Much For Your Wireless

We may have mentioned this previously, but it is so important that we need to review on occasion. Let’s talk about your wireless expenses. How much does your company spend each month – do you know? And the trick question here is – are you sure?

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What is Net Neutrality? [Infographic]

What is Net Neutrality? [Infographic]

Net neutrality is the principle stating that network-owning companies and internet access providers should not control how consumers lawfully use the network. More specifically -providing  internet access without favoring or blocking particular products or websites. It’s become a hot topic over the last few months, especially from a privacy standpoint.

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Save Time and Improve Productivity with Telecom Invoice Processing

Save Time and Improve Productivity with Telecom Invoice Processing

Sifting through all of your telecom invoice data takes time. Especially in large and complex telecom environments, with many locations and services. Whether you are looking for an individual piece of data or you are attempting to audit yourself for critical savings, piling through line after line of telecom invoice information becomes incredibly time consuming, squashing your productivity and the productivity of anyone else working on the invoice.

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Automatic Telecom Bill Pay

Automatic Telecom Bill Pay

Telecom bill pay is a time-consuming process, that when handled wrong – can end up costing your organization even more. If you misapply a payment, or miss a deadline – you’ll be slammed with late fees. Avoid these costs (both time and resources) with automatic bill pay, a telecom expense management service offered by Valicom

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2015 Telecom Expense Management Trend

2015 Telecom Expense Management Trend

As discussed in our webinar last month – one of our predictions for 2015 is increased demand for TEM. Here’s some of our high-level points we covered in the webinar.The AOTMP (define) estimates that 10-15% of all telecom carrier invoices have some sort of error in them. What impact do you think this has on your telecom spending? Are you missing out on critical savings because of the carrier’s errors?

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TEM White Papers

TEM White Papers

Whether you are new to TEM, or a seasoned pro – there’s always more to learn about telecom. As the industry shifts, and technology changes – we must arm ourselves with knowledge to remain agile. Today we wanted to share some of our best telecom expense management (TEM) resources.

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RFP Template for TEM

RFP Template for TEM

It’s all about finding the right fit. For your organization, and for your telecom environment. In today’s blog we outline the RFP process in five steps.Seeking telecom expense management tools or services? The best way to find the vendor that is the best fit for you is to publish an RFP. Today we outline a few steps and provide a RFP template for TEM.

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Why Excel Telecom Management Is Holding Your Business Back

Why Excel Telecom Management Is Holding Your Business Back

Excel telecom management is one of the most common — and most costly — mistakes organizations make when trying to control their telecom spend. Learn more about telecom expense management and why businesses that move beyond spreadsheets consistently achieve better...

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Valicom Reports Q4 Client Satisfaction Survey

Valicom Reports Q4 Client Satisfaction Survey

Valicom’s telecom expense management (TEM) clients reported continued high satisfaction scores for the fourth quarter of 2014. Since 2000, we have been surveying clients to learn how satisfied they are in eight key areas: professionalism, overall expectation, communication, quality and accuracy, understanding client needs, responsiveness, meeting deadlines, and overall value. The client satisfaction scores for the 4th quarter were 3.96 on a 4.0 scale!

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Training on Your Terms: TEM Trends 2015

Training on Your Terms: TEM Trends 2015

Now available! TEM Training on your time. Our latest webinar is now available to stream live.Last week we had a great turnout for our webinar “TEM in 2015: Trends, Tools and Opportunities”. We shared our predictions and projections for telecom in 2015. What is changing, how can organizations prepare, and what things should be priorities this year?

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