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TEM Glossary | Valicom

Your understanding of Technology Expense Management (TEM) terminology begins here with Valicom.This TEM glossary explains the most common terms in simple, approachable language to help you understand, manage, & optimize your telecom environment.

Call Detail Record (CDR)

Definition:

A record of individual call details, including time, length, and cost. It’s used to analyze usage patterns or spot unauthorized activity.

Usage Example:

CDRs helped Valicom identify unauthorized calls on the account.

Suggested Terms

Custom Services ➜ Custom Reports ➜ Customer Service Record (CSR) ➜

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