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TEM Glossary | Valicom

Your understanding of Technology Expense Management (TEM) terminology begins here with Valicom.This TEM glossary explains the most common terms in simple, approachable language to help you understand, manage, & optimize your telecom environment.

Hosted & Loaded Services

Definition:

Fully managed TEM solutions where software, data, and support are provided and maintained by the vendor.3

Usage Example:

Valicom offered hosted & loaded services with zero IT burden.

Suggested Terms

Human-Augmented ➜ Help Desk Support ➜

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